The Telephone Consultation:
TOP TIPS FOR TELEPHONE CONSULTING
Top 5 tips for remote consulting
10 tips for telephone consultations about CV (1)
 Telephone Triage – How to maximise your effectiveness consulting with your patients (9 mins)
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Red Whale- remote consulting (1)
| COVID programme | ||
| Quick Telephone Consultation Tips | https://portal.e-lfh.org.uk/Component/Details/634669 | eGPlearning – webpage guidance |
| Video consulting | https://portal.e-lfh.org.uk/Component/Details/634673 | eGPlearning – video |
| Top tips for video consultations for the beginner | https://portal.e-lfh.org.uk/Component/Details/634677 | Wessex LMCs – podcast |
| Video consultations: information for GPs | https://portal.e-lfh.org.uk/Component/Details/634681 | BJGP – PDF guidance |
| Covid-19:remote consultations | https://portal.e-lfh.org.uk/Component/Details/634685 | BMJ – infographic |
| Handbook for remote consultations Edition 1 | https://portal.e-lfh.org.uk/Component/Details/634689 | Peer reviewed GP guidance – PDF |
| Remote Total Triage Model in General Practice | https://portal.e-lfh.org.uk/Component/Details/634061 | NHSE/I – e-learning |
| Returning clinicians (excluding GPs) This is specifically for CCAS – re 111 service and sits outside the main COVID programme | ||
| Remote management of suspected and known Covid-19 | https://portal.e-lfh.org.uk/Component/Details/615201 | CCAS – PDF |
RCGP tips here https://elearning.rcgp.org.uk/mod/page/view.php?id=10551#RCGP
Roger Neighbour’s video on compassion. https://elearning.rcgp.org.uk/mod/page/view.php?id=10557